Built for teams that picked Apple on purpose.
From MDM stand-up to ongoing management, every service is scoped to the team you actually have today and the one you’ll have in eighteen months.
Apple device management
The Challenge
A patchwork of personally-configured Macs, no policy enforcement, drift across the fleet, and no visibility when something breaks at 6pm.
Our Approach
Jamf or Mosyle stand-up sized to your stage. Apple Business integration, Smart Groups, configuration profiles, and patch policies that actually run on schedule.
The Outcome
A single source of truth for every Apple device, configured the same way, patchable on demand, with no surprises when something needs to change.
Security & compliance
The Challenge
A NIST baseline requirement, a customer security questionnaire, or a HIPAA audit landing on the calendar. The Macs aren’t ready, and screenshots of System Settings won’t cut it.
Our Approach
FileVault, app signing enforcement, conditional access, screen-lock policies, and audit-ready evidence pulled directly from your MDM. Aligned to NIST and HIPAA control frameworks.
The Outcome
Auditors get the evidence they ask for, in the format they want, without your team chasing it. Compliance posture stays defensible between audits.
Deployment & automation
The Challenge
New hires waiting days for a working Mac. Each device touched by IT, configured by hand, apps installed manually. Fleet inconsistent because every setup is slightly different.
Our Approach
Apple Business and Automated Device Enrollment (zero-touch). Macs ship straight from Apple to the new hire. They sign in once, and the device configures itself with apps, policies, and security baselines.
The Outcome
The new hire unboxes, signs in, and they’re working. Same configuration as everyone else, productive from minute one.
Embedded Apple lead
The Challenge
Your team is great at the rest of IT, but Apple is its own world. Tickets keep coming. The stack accumulates tools without a plan.
Our Approach
We embed as your Apple-side IT lead. Quarterly roadmap, monthly reporting, and a real person on every Apple decision. Like having a senior Apple specialist in-house, without the headcount.
The Outcome
Your team owns the rest of IT. trenave owns Apple. Decisions get made, infrastructure gets built once, and Apple stops being the thing that’s perpetually behind.
Choose the right level of support
Transparent pricing. Recurring management is the foundation. Onboarding is a one-time fee scoped per engagement, and helpdesk is available as a tiered add-on, so you only pay for what your team actually uses.
Recurring management starts at $89 per device per month and scales with tier, fleet size, and complexity. That covers ongoing management only. Onboarding and helpdesk are scoped separately. Final pricing on a custom quote.
Startup Essential
For founders and small teams who want Apple to just work and stop being a thing to think about.
Custom quote
- check_circleApple stays out of your way day-to-day
- check_circleNew hires unbox a Mac and they’re working
- check_circleCompliance posture stays defensible if asked
- check_circleThe fleet drifts less than it does today
Upgrade when you’re hitting compliance milestones or scaling past 50 devices.
Book a Startup fit callGrowth Standard
For scaling teams hitting compliance deadlines and outgrowing the “we’ll figure it out later” phase of IT.
Custom quote
- check_circleApple-side IT decisions don’t pile up
- check_circleCompliance evidence collected automatically (NIST, HIPAA)
- check_circleApple roadmap aligned with business growth
- check_circleHiring sprints don’t break onboarding
Upgrade when you need a dedicated lead, custom SLAs, or you’re at institutional scale.
Schedule a Growth scopingEnterprise Premium
For larger organizations, regulated industries, and institutional fleets that need senior Apple-side IT leadership in the room.
Custom quote
- check_circleSenior Apple lead in your operations meetings
- check_circleSLAs shaped to your tempo, not ours
- check_circleStrategic decisions get the depth they need
- check_circleApple ops integrated with broader IT strategy
Compliance assistance, custom scripting, and advanced automation are available to any tier as add-ons or scoped engagements. The tiers above describe recurring management cadence, not capability ceilings.
What’s not in the monthly fee
The packages above cover recurring management. Onboarding and helpdesk are scoped separately so you only pay for what your team actually needs.
Onboarding & MDM stand-up
For teams setting up MDM for the first time, or rebuilding a tenant that doesn’t fit anymore.
One-time fee
- check_circleApple devices roll out from a single source of truth
- check_circleDay-one productivity for new hires from the moment we hand it off
- check_circleConfiguration baseline aligned with NIST/HIPAA from the start
- check_circleA documented system your team can actually run after we leave
Pair with any management tier when you’re starting fresh or replatforming.
Scope an onboardingHelpdesk add-on
For teams whose end-users need direct access to Apple-certified support without overloading internal IT.
Tiered add-on
- check_circleEnd-users get fast answers from someone who actually knows Macs
- check_circleInternal IT stops being interrupted by Apple-specific questions
- check_circleResponse time matches your operational tempo (Light/Standard/Priority)
- check_circleCoverage windows scoped to your team’s working hours
Add when end-user Apple support is eating internal IT capacity.
See helpdesk tiersProject work
For one-time Apple-side initiatives with a clear start and finish.
Fixed-scope quote
- check_circleMDM migrations without disrupting daily work
- check_circlePost-acquisition fleets unified into a single management model
- check_circleNIST/HIPAA sprints with defined evidence packages
- check_circleFixed scope, fixed timeline, fixed deliverables
Add when you’re facing a specific deadline or one-time event.
Scope a projectPick the response level your team actually needs.
Tiers describe response speed and channels. Pricing is scoped to fleet size and ticket volume on a custom quote.
Light
For small teams whose end-users hit the occasional Mac issue and can wait until the next business day.
- check_circleSame-business-day response on every ticket
- check_circleEnd-users reach the team via email or Slack
- check_circleBusiness hours coverage, M–F EST
- check_circleRight-sized for teams under 25 devices
Upgrade when ticket volume picks up or response time becomes a problem.
Quote Light tierStandard
For growing teams with steady ticket flow and no internal Apple specialist to triage.
- check_circle4-hour response during business hours
- check_circleEmail, Slack, and phone channels
- check_circleBusiness hours coverage, M–F EST
- check_circleRight-sized for teams 25–200 devices
Upgrade when after-hours coverage matters or a customer SLA requires it.
Quote Standard tierPriority
For regulated or always-on teams where Apple downtime can’t wait.
- check_circle1-hour response during business hours
- check_circleEmail, Slack, phone, and a dedicated channel
- check_circleAfter-hours on-call for critical issues
- check_circleRight-sized for regulated or 200+ device teams
Apple Technical Partner with active credentials.
trenave is an Apple Consultant Network member, Jamf Professional Partner, and Mosyle Authorized Business MSP. See the full credentials, who we serve, and the value we deliver.
Why trenave arrow_forward
Ready to modernize your stack?
Schedule a discovery call. We’ll discuss your environment and tell you, in plain language, what we’d change.
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